COSYS Repair & Maintenance
Today, mobile data capture and barcode systems support important business processes, are essential for the company´s success and need some attention every now and then. COSYS repairs these important helpers. Whether you have handheld scanners, Mobile devices, tablets, smartphones or a label printer; our experienced engineering department will take a look at your device type free of charge and fix any errors, just with your approval.
Not only hardware wears out, but also software has to be updated again and again so that the recorded data from the Mobile device reaches the backend or the ERP system. COSYS also takes care of this for you via a maintenance contract.
COSYS Maintenance
Maintenance and repair at the COSYS saves costs for your company, because we design our repairs and maintenance intelligently. The COSYS offers maintenance in addition to repair, which gives your equipment more life. In addition, regular updates of the software should be made to not lose functionality over time. COSYS will take care of that for you as well. COSYS offers these services and other individual repairs on demand, so that you can use your barcode scanner systems in the long term.
A Professional Repair and Maintenance
Stock for spare parts, accessories and consumables
Trade-in of your old equipment for new equipment
Updating manufacturer-specific device drivers and software
Customized service and support contracts
Mobile Device Management
Maintenance contracts for Mobile software
If you have many devices in use or introduce new Mobile software, repairs and software adjustments are more frequent than for a few new devices with known software. In such cases, a maintenance contract via COSYS is advisable.
With the maintenance contract, you can specify a quota of working hours during which we analyze error messages, update the software, check the connection to the backend or advise you on other matters, via our service hotline. You decide what your contract contains, no more than you need and no less.
The maintenance contract offers:
- Processing of fault messages and customer orders
- Insertion of the Mobile software into the system
- Provide patches, workarounds, updates and upgrades to the Mobile software.
- Prioritized troubleshooting
- Short lead times
- Service specialists who take care of your questions
- Hotline support
- Remote diagnosis and repair of software malfunctions
- Customized service and support contracts
Supported Mobile device types ( Old & New )
Repair & Maintenance Supported Manufacturers
COSYS guarantees a flawless repair and maintenance of Mobile devices, Mobile tablets, hand scanners, various label printers and smartphones for the manufacturers listed below. Thanks to their experience, our experts are also able to repair and maintain devices from other manufacturers.
